What is CloudChem?
CloudChem is a SaaS platform for Malaysian SMEs. Customers send a short request in WhatsApp or Telegram, and the bot generates a branded PDF receipt, invoice, or quotation in seconds.
FAQ
CloudChem FAQ
The questions most businesses ask before moving to CloudChem — from WhatsApp setup to SST tax handling.
Does CloudChem work with WhatsApp Business?
Yes. WhatsApp Business Cloud API and Telegram Bot API are both fully supported. You connect your business account once, and the bot handles every conversation.
Is SST tax invoicing supported?
Yes. SST tax invoice formatting is included with registration number and tax totals. The setting lives on your business account profile and applies automatically.
Can I run multiple businesses under one login?
Yes. One user can be a member of multiple business accounts. Each account keeps its own templates, customers, and document history — no data crossover.
Is there a free trial?
Every plan includes a full 14-day trial. No credit card is required, and you can send live documents during the trial.
Can I change plans later?
Upgrade or downgrade instantly from the dashboard. Charges are prorated to the day and a payment receipt is delivered same-day.
Can my team share the same account?
Yes. You can invite team members, attach them to specific business accounts, and assign roles to control access to templates, customers, and documents.
How do I share data with my accountant?
CSV or PDF export is available for documents, customers, and transaction summaries. Your accountant can download what they need straight from the dashboard.